ED Transfer Communication Training

Posted by Susan Cunningham on  December 6, 2019

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ED Transfer Communication Training – January 8, 16 or 28 While emergency care is important in all hospitals, the emergency department is particularly important in rural hospitals where the distance to urban tertiary care centers makes the effective triage, stabilization and transfer of patients with the necessary and appropriate information of life or death importance. ED transfer communication (EDTC) measures allow facilities to show how well they carry out their important stabilize-and-transfer role for rural

Charge Master

Posted by Susan Cunningham on  August 26, 2019

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The hospital’s charge description master (CDM) is a master file built within hospital information systems, and designed to interface with other software applications or systems to support government-mandated standard billing requirements. It contains data elements such as charge descriptions, billing codes, pricing and many other necessary data elements. It is a comprehensive listing of items billable to a hospital patient or a patient’s health insurance provider. It is often described as the “backbone” of reimbursement.

Efficient Revenue Cycle Processes

Posted by Susan Cunningham on  December 4, 2017

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Efficient Revenue Cycle Processes – July 30 Reviewing internal processes and creating efficiencies is a recommended strategy to prepare for value based purchasing. KRHOP is pleased to announce an opportunity for Critical Access Hospitals to participate in a project designed to improve the efficiency of revenue cycle processes with the application of Lean techniques and tools. Hospitals participating in this project will: Reduce the rate of claims denials; Improve cash flow; Improve patient satisfaction; and

Patient Satisfaction Learning Community

Posted by jps on  March 20, 2017

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Patient and family engagement offers a promising pathway toward better-quality health care, more-efficient care, better patient and employee satisfaction, and improved population health. This project is designed to assist 4-8 Critical Access Hospitals in implementation of patient and family engagement metrics. Anticipated outcomes of this project include: Improve quality and safety; Improve patient experience scores (CAHPS®); Improve patient outcomes; Improve patient satisfaction; and Improve employee engagement and retention. The project will run from February to