This in-person workshop is part of the Kansas Financial Indicator Project for Kansas Critical Access Hospitals, sponsored by the Kansas FLEX program. We have engaged Eide Bailly to lead this project. Webinars were held in November and December 2019. During these webinars, we shared the top financial indicators recommended for monitoring and benchmarks for each indicator. Throughout the presentations, facility-specific performance levels were identified. The graphic presentation of this information highlighted the differences in performance
ED Transfer Communication Training – April 3 While emergency care is important in all hospitals, the emergency department is particularly important in rural hospitals where the distance to urban tertiary care centers makes the effective triage, stabilization and transfer of patients with the necessary and appropriate information of life or death importance. ED transfer communication (EDTC) measures allow facilities to show how well they carry out their important stabilize-and-transfer role for rural residents. These measures
Efficient Revenue Cycle Processes Reviewing internal processes and creating efficiencies is a recommended strategy to prepare for value based purchasing. KRHOP is pleased to announce an opportunity for Critical Access Hospitals to participate in a project designed to improve the efficiency of revenue cycle processes with the application of Lean techniques and tools. Hospitals participating in this project will: Reduce the rate of claims denials; Improve cash flow; Improve patient satisfaction; and Improve employee engagement/satisfaction.
Patient and family engagement offers a promising pathway toward better-quality health care, more-efficient care, better patient and employee satisfaction, and improved population health. This project is designed to assist 4-8 Critical Access Hospitals in implementation of patient and family engagement metrics. Anticipated outcomes of this project include: Improve quality and safety; Improve patient experience scores (CAHPS®); Improve patient outcomes; Improve patient satisfaction; and Improve employee engagement and retention. The project will run from February to