Turning Data Into Improvement

Posted by Susan Cunningham on  May 10, 2019

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Turning Data Into Improvement – June 19, July 24, or August 15 Quality is a key driver in health care. With continued competing priorities and increased amounts of quality data requested, how can a difference be made which actually matters to patients? Once a review is completed of all data gathered and where it is reported, how do you dissect the information and pick what to work on next? You must know what is being

Efficient Revenue Cycle Processes

Posted by Susan Cunningham on  December 4, 2017

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Efficient Revenue Cycle Processes – July 30 Reviewing internal processes and creating efficiencies is a recommended strategy to prepare for value based purchasing. KRHOP is pleased to announce an opportunity for Critical Access Hospitals to participate in a project designed to improve the efficiency of revenue cycle processes with the application of Lean techniques and tools. Hospitals participating in this project will: Reduce the rate of claims denials; Improve cash flow; Improve patient satisfaction; and

Patient Satisfaction Learning Community

Posted by jps on  March 20, 2017

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Patient and family engagement offers a promising pathway toward better-quality health care, more-efficient care, better patient and employee satisfaction, and improved population health. This project is designed to assist 5-7 Critical Access Hospitals in implementation of patient and family engagement metrics. Anticipated outcomes of this project include: Improve quality and safety; Improve patient experience scores (CAHPS®); Improve patient outcomes; Improve patient satisfaction; and Improve employee engagement and retention. The project is running from March to