The Medicare Beneficiary Quality Improvement Project (MBQIP) is a quality improvement activity under the Medicare Rural Hospital Flexibility program of the Health Resources and Services Administration’s Federal Office of Rural Health Policy. The goal of MBQIP is to improve the quality of care provided in critical access hospitals. This project provides an opportunity for individual hospitals to look at their own data, measure their outcomes against other CAHs and work on initiatives to improve outcomes and provide the highest quality care to each and every one of their patients.

Reporting of MBQIP data is required for participation in FLEX activities and to receive Small Hospital Improvement Project grants.

Hospitals needing a refresher on MBQIP requirements and/or data abstraction basics are encouraged to attend this basic training session. This full day of training will cover basic abstraction guidelines, data reporting guidelines and an in-depth review of the Emergency Department Transfer Communication measures.  Specific topics include:

  • Components of MBQIP quality data collection;
  • Resources available in QualityNet to make reporting more efficient;
  • Developing and implementing an action plan for data reporting;
  • Review process of EDTC data collection; and
  • How to report EDTC Data to QHi.

Please bring copies of complete medical records for 1 or 2 emergency department patients who were transferred out of your hospital to a tertiary care facility. These will be for your use only. You will have an opportunity to compare your documentation to that of records from hospitals who have seen great successes in the EDTC pilot project.

MBQIP Basics Brochure

Register Online

Efficient Revenue Cycle Processes Project – Open Enrollment

Reviewing internal processes and creating efficiencies is a recommended strategy to prepare for value based purchasing. KRHOP is pleased to announce that your facility has an opportunity to participate in a project designed to improve the efficiency of your revenue cycle processes with the application of Lean techniques and tools.

Hospitals participating in this project will:

  • Reduce the rate of claims denials;
  • Improve cash flow;
  • Improve patient satisfaction; and
  • Improve employee engagement/satisfaction.

Click on the link for the Informational Webinar Recording and Slides

To obtain a blank Participant Agreement, click HERE.


Patient and family engagement offers a promising pathway toward better-quality health care, more-efficient care, better patient and employee satisfaction, and improved population health. This project is designed to assist 5-7 Critical Access Hospitals in implementation of patient and family engagement metrics.

Anticipated outcomes of this project include:

  • Improve quality and safety;
  • Improve patient experience scores (CAHPS®);
  • Improve patient outcomes;
  • Improve patient satisfaction; and
  • Improve employee engagement and retention.

The project will run from March to November 2018.

PSLC Gains National Attention

This project is being used an example of best practices in developing patient and family engagement across the nation.  Click HERE to see a report from Stratis Health about one Critical Access Hospital’s journey with patient and family engagement.