Emergency Department Efficiencies Training 

Now more than ever, it is critically important for rural hospitals to have a renewed focus on quality and efficiency to stay relevant in this rapidly changing market place. CFOs, business office staff, quality and risk managers will all benefit from learning how both finance and quality can successfully connect in the Emergency Department.

Join us on April 5 in Salina to get up to speed on EMTALA and hear how one hospital built a system of collecting patient responsibility payments in their ED. Also, gather tools and ideas for how your hospital can start to put quality measures and financial initiatives together to decrease ED utilization, make current processes more efficient, and initiate major cost savings.

Click HERE for the brochure.

Click HERE to register.


Patient and family engagement offers a promising pathway toward better-quality health care, more-efficient care, better patient and employee satisfaction, and improved population health. This project is designed to assist 5-7 Critical Access Hospitals in implementation of patient and family engagement metrics.

Anticipated outcomes of this project include:

  • Improve quality and safety;
  • Improve patient experience scores (CAHPS®);
  • Improve patient outcomes;
  • Improve patient satisfaction; and
  • Improve employee engagement and retention.

The project will run from March to November 2018.

PSLC Gains National Attention

This project is being used an example of best practices in developing patient and family engagement across the nation.  Click HERE to see a report from Stratis Health about one Critical Access Hospital’s journey with patient and family engagement.