Efficient Revenue Cycle Processes Project

Efficient Revenue Cycle Processes Project  Reviewing internal processes and creating efficiencies is a recommended strategy to prepare for value based purchasing. The current project is helping facilities improve the efficiency of your revenue cycle processes with the application of Lean techniques and tools. Hospitals participating in this project will: Reduce the rate of claims denials; Improve cash flow; Improve patient satisfaction; and Improve employee engagement/satisfaction.    

Patient Satisfaction Learning Community

Patient and family engagement offers a promising pathway toward better-quality health care, more-efficient care, better patient and employee satisfaction, and improved population health. This project is designed to assist 5-7 Critical Access Hospitals in implementation of patient and family engagement metrics. Anticipated outcomes of this project include: Improve quality and safety; Improve patient experience scores (CAHPS®); Improve patient outcomes; Improve patient satisfaction; and Improve employee engagement and retention. The project will run from March to