Patient and family engagement offers a promising pathway toward better-quality health care, more-efficient care, better patient and employee satisfaction, and improved population health. This project is designed to assist 5-7 Critical Access Hospitals in implementation of patient and family engagement metrics.

Anticipated outcomes of this project include:

  • Improve quality and safety;
  • Improve patient experience scores (CAHPS®);
  • Improve patient outcomes;
  • Improve patient satisfaction; and
  • Improve employee engagement and retention.

An informational webinar was offered on February 7 .  Click HERE to access the recording..

Download the PSLC Participant Agreement to apply for the project.

The project will run from March to November 2018.